DESKTOP APP
Download the Desktop App
Download the Hanna Group desktop app and sign in with your existing workspace credentials.
Choose your platform
macOS
macOS 12 Monterey or later. Universal installer for Apple Silicon and Intel.
Windows
Windows 10 (64-bit) or later.
Linux
Choose the package format for your distribution and processor.
DEB · Debian, Ubuntu and derivatives
RPM · Fedora, RHEL, CentOS and derivatives
Getting started in 3 steps
- Download the installer for your operating system.
- Open the installer and follow the setup prompts. On Mac, drag Hanna Group into Applications.
- Open Hanna Group and sign in with your existing workspace credentials.
Need help or setting up your team? Contact your Hanna Group account manager.
Frequently asked questions
Your account, updates and installation help.
Do I need a separate login for the desktop app?
No. Sign in with your existing Hanna Group workspace credentials. Your account permissions remain the same as in your browser.
Will the desktop app stay in sync with my mobile app data?
Yes. The desktop and mobile apps connect to your existing workspace, so your conversations, contacts and pipelines stay connected to the same account.
How do I update the app when a new version is released?
Follow the update prompt in the app. If an update does not complete, contact your Hanna Group account manager for assistance.
Who should I contact if the installer fails or the app will not start?
Contact your Hanna Group account manager with your operating system, version and any error message. You can continue using your workspace in the browser while the issue is reviewed.