Sign in to your Hanna Assist account

1. Open the sign-in page#

Use the Hanna Assist sign-in link below. Bookmark it so you can return without searching for a login page.

2. Use your work login#

Enter the email address connected to your access and your password. Complete any verification shown. If this is your first visit, follow the access instructions sent to you during setup. Each team member should use their own login.

3. Check the business name#

Before opening customer records, check the business shown in the account. If you have access to several businesses, select the one you need. You are ready when you can see that business and the tools assigned to your role.

Can’t sign in?#

• Forgotten password: Use the password-reset option on the sign-in screen and check the inbox for your account email, including spam.
• No invitation or access: Ask your usual Hanna Group contact to confirm the email address they used.
• Wrong business or missing menu: Ask your usual Hanna Group contact to check your access. Do not use a coworker’s login.

When requesting help, include the sign-in email and the error message. Never send your password or verification code.