Help Topic

Contacts & Conversations

Find customer details, messages and Mia’s call notes.

Contacts & Conversations Help articles

4 help articles

Find the existing customer record before calling, updating details or reading notes.

Updated Oct 13, 2026Read Help Article

Contacts & Conversations

Find what the customer told Mia and what your team needs to do next.

Updated Oct 13, 2026Read Help Article

Contacts & Conversations

Read the latest customer messages and previous answers before your team follows up.

Updated Oct 13, 2026Read Help Article

Contacts & Conversations

Correct an existing customer’s details so your team reaches the right person.

Updated Oct 13, 2026Read Help Article